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ZOLL has issued a voluntary correction notice for the Powerheart G5 Semi-Automatic and Automatic AEDs following reports of a potential fault.
What has been reported?
Some Powerheart G5 devices have displayed Error Code (EC) 501 after performing their normal self-tests. According to ZOLL, this issue may occur if the AED has been exposed to humidity levels outside the manufacturer’s published specifications.
What is the risk?
Recommended actions for users
ZOLL advises all customers and owners of Powerheart G5 AEDs to take the following steps:
Read ZOLL’s official Field Safety Notice FAQ for full guidance and details.
Check the device readiness indicator regularly to confirm your AED is in working condition.
Store devices within the recommended conditions:
Temperature: 0°C to 50°C
Humidity: 10% to 95% (non-condensing)
Stay informed and prepared
📞 0330 660 0599
📧 sales@qualsafe.com
ZOLL has issued a voluntary correction notice for the Powerheart G5 Semi-Automatic and Automatic AEDs following reports of a potential fault.
What has been reported?
Some Powerheart G5 devices have displayed Error Code (EC) 501 after performing their normal self-tests. According to ZOLL, this issue may occur if the AED has been exposed to humidity levels outside the manufacturer’s published specifications.
What is the risk?
Recommended actions for users
ZOLL advises all customers and owners of Powerheart G5 AEDs to take the following steps:
Read ZOLL’s official Field Safety Notice FAQ for full guidance and details.
Check the device readiness indicator regularly to confirm your AED is in working condition.
Store devices within the recommended conditions:
Temperature: 0°C to 50°C
Humidity: 10% to 95% (non-condensing)
Stay informed and prepared
📞 0330 660 0599
📧 sales@qualsafe.com