Next working day delivery

Subject to stock availability, we will despatch orders received Monday to Friday before 1pm from our warehouse on the same day and book the consignment for next working day delivery with our couriers. Problems with courier delivery are impossible to rule out however, so we recommend placing orders in good time.

Exclusions apply – to check if your delivery address qualifies, please contact 0330 660 0599.


Postcode Exceptions & Extended Delivery Areas

While we offer Next Working Day Delivery to most UK mainland addresses, some postcode areas are classified by our courier network as extended delivery zones. Deliveries to these locations may incur an additional carriage charge and/or require 2–5 working days for delivery, even where products are in stock.

Additional delivery charges and extended transit times may apply to, but are not limited to:

• Scottish Highlands and Islands
• Northern Ireland
• Isle of Man
• Isle of Wight
• Selected remote and rural UK postcodes

If you are unsure whether your postcode is affected, please contact our Customer Service team on 0330 660 0599 before placing your order. You can find more shipping information here.


APC

APC are endeavouring to do their best to ensure parcels are delivered next working day. However, there is potential for up to a 48 hour delay in delivery. Peak days which maybe effected are identified as Mondays input for Tuesday delivery following the weekend.


APC's Consignee Choice

The following postcodes are excluded from APC's consignee choice delivery option:

Mid Wales: LD, SY17-SY20, SY23-SY25.
Northern Ireland: All BT Postcodes.
Scotland: AB, HS , IV, KW, PA, PH , FK17-FK21 and KA27-28.


PO Boxes

Please note, we do not ship to PO boxes.


Free delivery when you spend £150 or more

Please note, the £150 threshold for free delivery must exclude VAT and delivery address must be in mainland UK.


Wallcur Practi-range

A minimum order spend of £40 across the Wallcur Practi-range is required. Orders are shipped within 10-14 days.


Items sent with specific leave safe instructions in the Special Instruction Field:

- Drivers will leave this in a safe place, with a card through the door stating where the parcel has been left
- Drivers will take a photograph showing the parcel and surrounding environment to help identify location 


Product Availability

Please note that despatch is subject to stock availability - We will despatch any items that are in stock within your order as soon as possible. If one or more of your items are not in stock, we will be in touch with details of expected restock and delivery date.


International Delivery

The buyer is responsible for any local taxes or duty on items shipped outside of the UK.

Orders placed for delivery outside of Great Britain will be subject to a £15 administration fee in addition to any additional shipping charges. For further information, including estimated shipping costs and delivery times, please contact our Customer Service team on 0330 660 0599.


Bank Holidays

Please note that orders placed before a UK Bank Holiday will require extra time for delivery. If a Bank Holiday falls on a Monday, then orders placed after 1pm on the Thursday before will not be delivered until the following Tuesday.


All sales are subject to our terms and conditions. On receipt of delivery, it is your responsibility to inspect the goods and notify us within 14 days of any faults or defects that are found. Upon receiving the receipt, it will take 7-10 working days to process your return. When such goods are returned to us, they will be promptly repaired or replaced free of charge (see Returns Policy).